Creative strategy · Social · Brand · Chicago

Yusra Shah

I create work that people actually want to engage with, backed by strategy that delivers real results.

Portrait of Yusra Shah
01

About

I lead organic social strategy for Noto’s two healthcare brands, NOCD and Rebound.

What I do

I manage a team of eleven creators, develop content strategies across platforms, and focus on creating content that people actually connect with. A big part of my job is figuring out how to turn that connection into real results, whether that’s growing our audience, building brand awareness, or helping more people access treatment.

I also work closely with our paid social team on creative strategy and campaign execution. That includes everything from briefing ad creative for Meta, TikTok, and YouTube to reviewing campaigns before launch, managing UTM tracking, and building the landing pages and conversion flows that help turn interest into booked calls.

How I got here

Before moving into healthcare, I worked in luxury retail at SVRN, where I helped shape the brand’s strategy and managed partnerships with brands like Nike, Jordan, Marni, and Raf Simons.

My background is actually in journalism. I studied at DePaul University and started my career in copywriting, which eventually led me into creative strategy.

I’ve always been interested in what makes people connect with a brand. Over time, I became more interested in the strategy behind the creative. Why certain ideas work, what makes people pay attention, and how to create something that actually makes an impact. That’s what I love most about what I do now.

02

Selected work

Noto 2025 – present Strategy · Social · Team

Organic social for NOCD and Rebound

Separate strategies for two brands that treat different things and aren’t measured the same way, plus the eleven creators who make the work.

  • 10M+ monthly organic views
  • Team of 11 creators
  • Instagram engagement +31%
See the accounts →
NOCD 2026 Persona · Copy · UI

Rebuilding the book-a-call flow

Persona, copy, and UI for the path from social into a first therapy call.

  • Organic Instagram bookings +50%
  • Set the pattern for the other flows
See it →
NOCD 2026 Paid · Briefing · QA

Paid social, from brief to launch

Briefing ad creative for Meta, TikTok, and YouTube, QA before anything goes live, and the flows that turn an ad into a booked call. The OCD vs. anxiety quiz is one of them.

  • Quiz conversions +30%
  • Meta, TikTok, YouTube
See the quiz →
NOCD 2024 – 2025 SEO · Editorial

SEO content for NOCD

Long-form articles built to rank, written alongside clinicians so the clinical detail held up.

  • Long-form, search-led
  • Reviewed by clinicians
Read them →
SVRN 2022 – 2024 Brand · Strategy

The brand identity, and the ten-year plan under it

I wrote the identity SVRN still runs on, down to the statement itself: a catalyst for self expression that serves as a cultural hub and creative outlet with global outreach. Content pillars for editorial and TikTok came out of that, so writers and creators had a formula with the identity at its core. I also wrote the ten-year growth plan: brand story, customer profiles, market research for expansion, and the pitch that went to vendors to approve new store openings.

  • Identity still in use
  • 10-year growth plan
  • Content pillars for editorial and TikTok
The SVRN archive → Visit SVRN →
SVRN 2022 – 2024 Partnerships · Events

Eight collaborations, pitch deck to the floor

I ideated them, built the pitch decks, pitched the partners, planned the activations, wrote the press releases, and was there while the displays went up. The KVADRAT/Raf Simons activation took both brands to Mexico City for Design Week, built around handmade sculptures referencing ancient Mexican artifacts in KVADRAT fabric, with a dinner at Rosetta for the city’s artists and creative figures. Neither brand had an audience there before.

  • Nike Chicago Holiday pack
  • Jordan x Nina Chanel
  • Marni, Blobb, AT.Kollektive
  • Vogue and Elle placements
Nike “Dear Chicago” pack
Nike “Dear Chicago” pack
All eight, with press →
SVRN 2021 – 2024 Copy · Email · Editorial

Two years of the words

Product copy for every piece of incoming inventory, in an SEO format I built that they still use. The Instagram, caption by caption. The email program, planned a month ahead on an editorial calendar and written with a team of designers behind the layouts. And the features, which I wrote and edited alongside a team of freelance writers.

  • Product copy format still in use
  • 2 years of social and email
  • Editorial features and freelancers
The copy work → Read the features →
03

Selected creative

Ads

TikTok

Goes straight at a confusion a lot of people relate to, and it looks organic and handmade on purpose rather than produced.

Watch it →

Instagram

Built on a trending sound and a situation people recognize, so it doesn’t read as an ad first.

Watch it →

Organic

These are a few of them. Ask and I’ll send a fuller portfolio with more work and the thinking behind each piece.

04

Channels I run

NOCD

OCD treatment. Measured on views month over month.

Rebound

Trauma and PTSD. Measured on follower growth.

05

Writing

NOCD

SVRN editorials

06

Experience

Noto
NOCD + Rebound
  • Sr. Creative Strategy Specialist, Social Media Mar 2026 – present
  • Creative Strategy Specialist, Social Media Jun 2025 – Mar 2026
  • Growth Marketing Writer Aug 2024 – Jun 2025
SVRN
  • Brand Strategy and Marketing Manager Feb 2022 – Jul 2024
Indiana University
  • MBA candidate, Kelley School of Business Feb 2026 – May 2028
DePaul University
  • BA, Journalism 2018 – 2021